Numerade - Homework Help 4+

The ai explains everything thoroughly and easy to understand. I may not understand my teacher but this app makes learning more fun and easy to learn!!

Hey! Thanks for leaving us a review. We've been working hard on improving the user experience of our app and we hope this has been reflected in your experience!

Can’t cancel through the app if you did it on the website 🤦🏾‍♀️ Annoying, but not that bad. Went on the website, and there is no cancellation button!! You keep responding to people saying there is a cancellation button and there is not…! All it says is what type of subscription you have and the details of it. There’s an option to update your payment method but not cancel? Seriously? It appears to be very greedy and sneaky! It’s a shame, the video options for help are really comprehensive. And they even have a textbook option! Just wish it was easier to navigate, and for that I’m giving it 3 stars when it could be 5!

Hey there! We appreciate you taking the time to leave us a review. All users can self cancel under their billing page if logged into the correct account or via Apple Pay, depending on which was used to sign up. However, if you're still having trouble- please email me at Emily@numerade.com so I can help! Thank you.

Sadly, I should have read reviews prior to even attempting this “platform”. I planned to try Numerade using the free trial period. It did not meet my needs so I went to cancel any subscription immediately. My account showed no subscription. My card info was not listed through the app. Checked my iOS and that also showed no subscription to Numerade. Great, I must be safe! Months later, I find a recurring charge with no email to confirm the subscription nor any further emails noting a recurring charge. Pay attention to your bank account! Numerade wants your money. They make it extra difficult to “cancel” and provide no customer service number to rectify their issues. Stay far away!

Hey there, we appreciate you taking the time to leave us a review. All users can self cancel their subscription via their Apple Pay settings or by logging into the correct account and following the Cancel steps located on the billing page (https://www.numerade.com/payments/billing/), depending on which was used to sign up. However, if you need more assistance feel free to email me at Emily@numerade.com or create a support ticket here: (https://www.numerade.com/help/. Thank you.